Shipping policy

At Jewel of Asia, we make receiving your favourite products easy, safe, and convenient. Here’s everything you need to know about our delivery process.

Shipping Charges:

  • Minimum Order – $79.99
  • Orders between $80 to $99.99 → $14.99 shipping fee
  • Orders $100 and above → Free shipping

Delivery Schedule

We deliver once a week.

  • Order Cut-Off: All orders must be placed by Sunday midnight for delivery the following week.

  • Delivery Days: Depending on your location, your order will arrive on Tuesday, Wednesday, or Thursday.

  • Confirmation: You’ll receive an email after placing your order to confirm your delivery day.

 

 Location

Order By

Delivery day & time
Sydney Region, NSW Sunday Tuesday
(10am – 7pm)
Blue Mountains and Outer West Sydney areas Sunday Wednesday
(8am – 5pm)
Wollongong, NSW Sunday

Wednesday
(8am – 4pm)
Newcastle, NSW Sunday

Tuesday
(10am – 7pm)
Canberra, ACT Sunday Tuesday
(8am – 5pm)
Melbourne, VIC Sunday Thursday
(8am – 5pm)
Brisbane, QLD Sunday Thursday
(8am – 5pm)
Gold Coast, QLD Sunday Thursday
(8am – 5pm)
Sunshine Coast, QLD Sunday Thursday
(8am – 5pm)

 

Delivery Areas

We currently deliver to:

  • Sydney, NSW

  • Blue Mountains and Outer west Sydney, NSW

  • Wollongong, NSW

  • Newcastle, NSW

  • Canberra, ACT

  • Melbourne, VIC

  • Brisbane, QLD

  • Gold Coast, QLD

  • Sunshine Coast, QLD

 

Packaging & Transport

  • All orders are packed in insulated boxes with ice packs to keep products fresh.

  • Orders are transported using refrigerated delivery vehicles.

  • If you’re not home at the time of delivery, our drivers will leave your parcel in a safe location at your doorstep.

  • Please refrigerate immediately upon receiving your order.

 

Additional Information

  • Delivery times may vary during public holidays or peak seasons.

  • If you have special delivery instructions, please add them during checkout.

  • We recommend providing a mobile number for SMS delivery updates where available.